• How to set-up a Free Gift offer with a zero-priced product?

  Monk's free gift feature works by applying a 100% discount on the gift product(s) and then passing it to Shopify on checkout button click. But if you have any other app that's also applying an additional discount to the products in cart (eg. subscription apps, bundle apps etc.) then the two discounts will clash and one will override the other creating a broken user experience. This can lead to a rise in cart abandonments. The way to solve this is by creating a duplicate product of the gift thaPopular

• How to set up a free gift discount code offer? (Shopify Plus)

  This doc is a guide on how to use Monk to trigger a gift with purchase offer when a buyer enters specific discount codes. You can distribute these codes via SMS/email as well as influencer/ad campaigns. The free gift can either be automatically added (Free Gift - Auto Add) or you can ask your buyers to choose from a specific set of products/variants (Free Gift - Selection) when they enter the discount code. This discount code can be entered at the checkout step in Shopify's native checkout.Some readers

• How to set-up a free gift discount code offer? (Non Shopify Plus)

  This doc is a guide on how to use Monk to trigger a gift with purchase offer when a buyer enters specific discount codes. You can distribute these codes via SMS/email as well as in influencer/ad campaigns. The free gift can either be automatically added (Free Gift - Auto Add) or you can ask your buyers to choose from a specific set of products/variants (Free Gift - Selection) when they enter the discount code. For stores not on Shopify Plus the app will embed a discount code widget in the carSome readers

• Generate a website url/link that auto-adds a free gift to cart

  This document is a guide on how you can create website links that can auto-apply discount codes to give a free gift to eligible customers. These links can be added to your email/SMS or influencer marketing campaigns etc. Step 1: Create your Free Gift funnel Go to the Monk app dashboard and click on Create New Funnel Gifts and Shipping Select Free Gift (Without banner and Progress bar)Few readers

• How to automatically add a free gift with purchase to a customer's cart?

  This guide is a detailed walkthrough on how you can use Monk to automatically add free gift products to a customer's cart using the app's Free Gift - Auto Add funnel. This funnel can be configured across a variety of rules and eligibility criteria and works seamlessly with types of themes and carts (cart drawer, cart popup or cart page).Few readers

• How to give customers an option to choose their free gift?

  This guide is a detailed walkthrough on how you can use Monk to offer your customers the option to choose their free gift with the app's Free Gift - Selection funnel. This funnel can be configured across a variety of rules and eligibility criteria and works seamlessly with types of themes and carts (cart drawer, cart popup or cart page). This funnel is particularly popular amonsgt merchants that wish to offer a personalized shopping experience.Few readers

• Is Monk's discount code widget compatible with Shopify discount codes?

  The Monk discount code widget appears when you've set up a Free Gift funnel with a discount code in the cart. Please refer to this article on how to set up a free gift offer with discount code. A common question that comes up is whether other discount codes, such as Shopify discount codes,Few readers

• Why was the gift added at full price for some orders/customers?

  Monk automatically applies a 100% discount on the gift product offered through the app. The app creates a discount code in your Shopify discounts section using Shopify Functions and this code is applied based on the eligibility rules & criteria configured in your funnel set-up. However, there might be some cases where the app's discount is not applied as expected and the customer pays for the gift. This doc covers all possible reasons as to why this might happen. 1. Interference from ShopifyFew readers

• Why did some customers not receive free gift with their order?

  Ideally, all eligible customers should see the free gift offer as expected on your store but there are a few cases where a customer won't receive the gift even if they're eligible for it. This guide explains common reasons why this might happen and how to address then. Before investigating further, please ensure the following settings are correct for the Free Gift product in ‘Products’ section of the Shopify dashboard:Few readers