• How to customize location/position of Monk's widgets?

  Depending upon the funnel you have setup & the theme you're using there are multiple ways to edit the position of a widget. If you're setting up a funnel on the product page (Offer Type = Cross Sell or Volume Discount or Frequently Bought Together) or checkout page (Only for Shopify Plus stores) and your theme is compatible with Shopify OS 2.0 you can edit your theme settings to add a Monk app block and customize it's position from within your theme editor. Here are the steps to do so:Popular

• What happens in case of overlap of funnels? How is priority order of funnels decided?

  With Monk you can set-up different kinds of funnels based on various parameters like trigger product/collection, product or cart page, type of offer etc - hence there is a possibility that sometimes two or more funnels might overlap on the same trigger product/collection. Overlap is caused when 2 or more funnels have the exact same Offer Type, Display Type, Display Page & are set to trigger on the same range of trigger products/collections or cart values. In such cases, the funnel with the lowePopular

• Why does the website/page refresh when a product is added to cart?

  Some themes have a built-in cart listener code that automatically updates the cart items & total in real-time whenever a product/discount is added by third party apps like Monk. But a handful of themes do not support this functionality - in these cases a page refresh is needed to display the updated cart details and total. Whether the app should trigger a page refresh or not is controlled by the ‘Refresh the page’ setting on Page 2 of a funnel setup under 'Advance Configuration' Please Note:Popular

• How to make the most of Monk app?

  Monk is a unified upsell + gift app that is divided into 3 parts: Gift with purchase/free gifts Cross sells & product recommendations Bundles & quantity discounts All of these are geared towards helping brands increase their sales and average order value (AOV). With effective use of the app, brands can expect a 5-20% increase in sales. Depending upon your niche, geography and target customer profile, you can deploy a combination of the app's features for your brand and nudge shoppSome readers

• How to test the app on an unpublished (draft) theme?

  This doc is a guide on how you can set-up and test the funnels/offers created through Monk on an unpublished (draft) theme without it interfering with your live website and live visitors. Once you've added Monk to your Shopify store, set-up your first funnel and click on Save & Activate. Then follow these steps: From your Shopify admin, Go to Online Store —Themes Duplicate the existing theme (https://storage.crisp.chat/users/helpdesk/website/617e4ffe6e3c3800/dyt-copy4hrySome readers

• How to allow Shopify discount codes to be combined with Monk discounts?

  Monk's discounts are built using Shopify Functions & are designed to automatically combine with Shopify discounts, requiring no additional setup when creating an offer through Monk. This ensures seamless operation alongside other discount codes generated within Shopify. However, for a Shopify discount (code or automatic) to combine with Monk's discounts, you will have to manually set it to combine with 'product discounts' in your Shopify Discount settings. This step is crucial to ensure that bFew readers

• How to edit fonts for your widgets/popups?

  This is a guide on how you can sync the fonts available on your live theme to the app so that you can use them in the offers/funnels that you've created. This is a one-time setup that will reflect across all existing and future offers/funnels that you create in Monk. If you add/remove any fonts from your live store you will have to follow the process again to sync the updated fonts to the app.Few readers

• How to A/B test Monk?

  This document is a guide on how you can A/B test Monk on your store. A/B testing the app would require 2 identical themes where everything is the same except the app. On theme A the app shall be enabled and on theme B the app shall be disabled. You would also need a tool that can help you run this A/B test to periodically switch between themes (we recommend Google Optimize, Theme Scientist app, VWO or Convert.com) Duplicate your current theme: Go to your Shopify dashboard and navigate to OnFew readers

• How to create a tiered progress bar at cart using Monk?

  This is a guide on how you can set up tiered rewards based on cart value/number of items in the cart using Monk’s Cart Progress Bar funnel. The Cart Progress Bar funnel embeds a gamified progress bar in your theme's native cart which can be used to communicate to your customers that they are eligible for a specific reward like free gift/ free shipping etc. on reaching a certain milestone. This is compatible with all types of carts - drawer, cart popup, cart page etc. Here's a video tutorialFew readers

• What are rules & how to configure them for different funnels?

  This document shall help you understand the various rules that can be configured at Step 1 of the funnel creation process. These rules determine whether a funnel is eligible to trigger or not based on factors such as products in cart, customer details, location, and cart attributes like value, number of items etc. With the ability to use 'AND' and 'OR' conditions, you can combine multiple criteria to tailor offers for specific customer interactions. The screenshot below illustrates the full rangFew readers

• What are Monk app blocks and how are they used?

  App blocks are customizable modules that let you add app functionality exactly where you want to use it in your theme. You can add, remove, preview, reposition, and customize app blocks through the theme editor. This doc is a guide on which app block pertains to which offer type and funnel Why are app blocks used? Types of App Blocks Product Page Cart Checkout FAQ (3-frequently-askedFew readers

• How to combine offers of the same type in Monk ?

  The app offers various types of funnels like Free Gift (Auto Add or Selection), Cross-Sell, Cart Progress Bar, etc. This doc is a guide on how to display 2 funnels of the same type at cart using Monk. Here’s a step-by-step video tutorial on how to - https://www.loom.com/share/82f4431cce554b6e9a0d7c1d69129f44Few readers

• Does Monk work with multiple currencies?

  If you want your upsells, cross-sells, free gift funnels and widgets to display correctly across multiple currencies, you're in the right place! Monk is fully compatible with Shopify Markets and works seamlessly with most major currency converter apps. How to set up offers for a specific currency? Milestone Values in Cart Progress Bar Funnel How to set up offers for a specific currency? WFew readers