Articles on: Free Gift/Gift With Purchase

How to configure a Buy One Get One Free (BOGO) offer?

This document outlines the steps required to set up a Buy One, Get One Free (BOGO) offer using Monk. You can set up this offer using Monk's Free gift auto add or Free gift selection funnels.


Contents

How to set it up?

Buy X, Get X

Buy X, Get Y

FAQ

How to set it up?


To set up a BOGO offer, Go to 'Create New Funnel' on the top right of the Funnel page in Monk > Create New Funnel > Go to Gifts and Shipping > Custom build your gift offer > Without banner and progress bar > Display method as 'Free gift- Auto add' or 'Free gift- selection' > Next


After creating the funnel, you can set up the following types of BOGO offers :

Buy X, Get X


To give the customer the same product as a gift, set the trigger product to Product X in Step 1 of the eligibility rules, and use the same product as the offer item in Step 2, as shown below:





Please keep the setting 'Offer unviable-Remove gift from cart' disabled (under 'Auto Remove and cart refresh' setting in Step 2 of the funnel set up), otherwise the product will keep getting removed from the cart as the system is not be able to differentiate between the trigger product and gift product when this setting is enabled. For more information about how the 'auto remove' setting works, please refer to this document : https://monkcommerce.crisp.help/en/article/how-does-the-auto-remove-setting-work-in-free-gift-funnels-1296hh9/


Here is what it will look like on your live store:



Buy X, Get Y


To offer the customer a free product that is different from the trigger product, add Product X as the trigger in Step 1 of the eligibility rules, and add Product Y as the gift product in Step 2, as shown below.




Here is what it will look like on your live store:



Frequently Asked Questions


1) How can I set it up so that customers receive multiple gift items when they increase the quantity of trigger products in their cart (Buy X, Get X / Buy 2X, Get 2X and so on)?


This can be done by enabling the setting 'Increase gifts with more purchases' from Step 2 of the funnel set up as shown below. When this setting is enabled, you can configure offers to repeat automatically when multiple quantities of the trigger products are added.



2) Can I set up a BOGO offer using Cart Progress Bar funnel ?


No, BOGO offers can only be set up using the Free Gift Auto Add or Free gift Selection funnels, without the banner/progress bar.


3) Can I set up BOGO offer on the product page?


Yes this can be done by setting up the Free gift selection funnel on the product page. For example, if you want to set up a Buy X Get X offer, you can select the display method in step 1 of the funnel set up as 'Product Page' and select the trigger and offer product as the same one as shown below:



Please be sure to add the 'Gift selection' app block on your theme's product page to ensure that the widget appears in case you are setting up a free gift selection funnel.



4) Why does the page refresh once the free gift is added/removed ?


The page refreshes because the setting "Automatically refresh the page once the gift is added/removed" is enabled. For instant cart refresh, you can add a cart listener to your theme. Please refer to this document for more details. If you have a developer who can add the same, kindly do so. If you want the Monk team to add the cart listener, please reach out to us via live chat/email support and we will get it added to your theme.


If you have any other questions or queries please reach out to us via chat support or write to us at support@monkcommerce.com



Updated on: 01/09/2025