How to combine offers of the same type in Monk ?
The app offers various types of funnels like Free Gift (Auto Add or Selection), Cross-Sell, Cart Progress Bar, etc. This doc is a guide on how to display 2 funnels of the same type at cart using Monk.
Here’s a step-by-step video tutorial on how to - https://www.loom.com/share/82f4431cce554b6e9a0d7c1d69129f44
Note : Combining different types of offers does not require any additional setup; it is set to combine by default. This doc is relevant only if you're trying to get 2 funnels of the exact same type to work simultaneously at cart
How to set it up?
Frequently Asked Questions
Example : Displaying 2 cart cross-sells simultaneously
Combining offers of the same type at checkout (Shopify Plus exclusive) - https://monkcommerce.crisp.help/en/article/how-to-combine-two-funnels-of-the-same-type-at-checkout-shopify-plus-only-n7i088/
Let’s assume you want to display 2 Free Gift selection funnels simultaneously on the cart.
After you have set up both the funnels, Combinations setting will display on Step 2 of your funnel. Please note that this setting only works when the eligibility rules of both the funnels are overlapping.
For example-
You have set up 1 Free Gift selection funnel to offer free gift when the cart value is above $100 and another Free Gift selection funnel to offer free gift when the cart value is above $200.
If the ‘Combination’ setting is enabled, the customer will be eligible to receive gifts from both the funnels if their cart value is above $200.
If the ‘Combination’ setting is disabled, the customer will only see one funnel at a time.
Enable this setting in both the funnels to display both the funnels simultaneously on the cart.
Note - Funnels of the same type created on the product page cannot be combined. For example, if you set up two product page cross-sells, two volume discount funnels, or two product page free gift selection funnels, only one funnel will be displayed.
1) Can 2 cart progress bar funnels be displayed at the same time?
For any given session, only one progress bar can be displayed at a time. In case a customer is eligible for multiple progress bars simultaneously, the progress bar for whichever funnel is triggered first will appear in the cart. Please refer to this document for more information- https://monkcommerce.crisp.help/en/article/how-to-create-a-tiered-progress-bar-at-cart-using-monk-1cpabmi/
2) If I set up 2 different types of funnels at cart, how will they be displayed?
If 2 different types of funnels are set up at cart, then they will display at the same time without having to enable the combination settings. For example, if you have set up a cross-sell and free gift selection funnel at cart, then both will display simultaneously without requiring any additional set up.
3) Do I need to enable combinations if I have set up a cross sell on product page and another cross-sell on cart?
When two funnels are set up on different pages, both are set to combine by default and do not need any additional configuration. For e.g., if a cross sell is set up at product page and cart separately, then the combination setting is not needed to be enabled as both will display as intended. This applies to different types of offers set up on the product page and cart as well e.g., a product page cross-sell and cart progress bar will also display at the same.
If you have any other questions or queries please reach out to us via chat support or write to us at support@monkcommerce.com
Here’s a step-by-step video tutorial on how to - https://www.loom.com/share/82f4431cce554b6e9a0d7c1d69129f44
Note : Combining different types of offers does not require any additional setup; it is set to combine by default. This doc is relevant only if you're trying to get 2 funnels of the exact same type to work simultaneously at cart
How to set it up?
Frequently Asked Questions
Example : Displaying 2 cart cross-sells simultaneously
Combining offers of the same type at checkout (Shopify Plus exclusive) - https://monkcommerce.crisp.help/en/article/how-to-combine-two-funnels-of-the-same-type-at-checkout-shopify-plus-only-n7i088/
How to set it up?
Let’s assume you want to display 2 Free Gift selection funnels simultaneously on the cart.
After you have set up both the funnels, Combinations setting will display on Step 2 of your funnel. Please note that this setting only works when the eligibility rules of both the funnels are overlapping.
For example-
You have set up 1 Free Gift selection funnel to offer free gift when the cart value is above $100 and another Free Gift selection funnel to offer free gift when the cart value is above $200.
If the ‘Combination’ setting is enabled, the customer will be eligible to receive gifts from both the funnels if their cart value is above $200.
If the ‘Combination’ setting is disabled, the customer will only see one funnel at a time.
Enable this setting in both the funnels to display both the funnels simultaneously on the cart.
Note - Funnels of the same type created on the product page cannot be combined. For example, if you set up two product page cross-sells, two volume discount funnels, or two product page free gift selection funnels, only one funnel will be displayed.
Frequently Asked Questions
1) Can 2 cart progress bar funnels be displayed at the same time?
For any given session, only one progress bar can be displayed at a time. In case a customer is eligible for multiple progress bars simultaneously, the progress bar for whichever funnel is triggered first will appear in the cart. Please refer to this document for more information- https://monkcommerce.crisp.help/en/article/how-to-create-a-tiered-progress-bar-at-cart-using-monk-1cpabmi/
2) If I set up 2 different types of funnels at cart, how will they be displayed?
If 2 different types of funnels are set up at cart, then they will display at the same time without having to enable the combination settings. For example, if you have set up a cross-sell and free gift selection funnel at cart, then both will display simultaneously without requiring any additional set up.
3) Do I need to enable combinations if I have set up a cross sell on product page and another cross-sell on cart?
When two funnels are set up on different pages, both are set to combine by default and do not need any additional configuration. For e.g., if a cross sell is set up at product page and cart separately, then the combination setting is not needed to be enabled as both will display as intended. This applies to different types of offers set up on the product page and cart as well e.g., a product page cross-sell and cart progress bar will also display at the same.
If you have any other questions or queries please reach out to us via chat support or write to us at support@monkcommerce.com
Updated on: 18/03/2025